Who & where we are...
ย
Kundendienst: 24/7
Adresse : Funkenburgstraรe 5, Leipzigย 04105,ย Germany
Email:ย [email protected]
Phone: +49 341 39281775
How to reach us...
Contact:ย Please use the following options to get in touch with us!
a.) Before contacting usย for quick assistance, please read first ourย FAQโs, or find here more specific information aboutย Privacy Policy,ย Cancellation Policyย orย Refund & Return Policy,ย Shipping Methods & Locations.
b.)ย Before purchasingย for general inquiries about the shop, please use theย Contact-Form
c.) After the purchaseย for your customer support create aย Support-Ticket
1.) Common queries answered
General info & guidelines
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day the contract is concluded. A revocation must be made in writing. Please follow these cancellation policy instructions.
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase or received the goods, we canโt offer you a full refund or exchange. Please check here our full refund and returns policy.
You can shop anywhere, but it is also important to know the sellerโs terms and conditions. Here are our terms and conditions.
Your data protection is important to us, but we also need some data from you in order to be able to handle business processes. Here you will find our privacy policy according to GDPR.
2.) Frequent queries answered for immediate help
FAQ's โข (General + pre-/after purchase)
Before contacting us, Pease check our โCustomer Helpโ info first!
Further help needed?
We love hearing from you. Get in touch using this contact form or via customer support ticket. Usually weโll get back to you within 24 hours (Mo-Fr, 9am-5pm CET)!ย
3.) Still need help?
General inquiries โข (Before the purchase)
4.) or contact our
Customer support โข (After the purchase)
Please create aย
